Terms of service
Welcome to The Hook Project. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
1. General Conditions
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
We strive to display product information, images, pricing, and availability as accurately as possible. However, we do not guarantee that all information on the website is complete, accurate, or current.
We reserve the right to:
- Modify or discontinue products without notice
- Limit product quantities
- Refuse or cancel orders at our discretion
3. Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
We reserve the right to change prices without prior notice.
Payments are processed securely through trusted third-party payment gateways.
4. Order Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Violation of these Terms
In such cases, a full refund will be issued if payment has already been received.
5. Shipping and Delivery
Estimated delivery timelines are provided for reference only and may vary due to circumstances beyond our control.
The Hook Project shall not be held liable for delays caused by:
- Courier partners
- Weather conditions
- Government restrictions
- Force majeure events
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are advised to review the policy before making a purchase.
7. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
- Text content
is the property of The Hook Project and may not be copied, reproduced, distributed, or used without prior written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Upload harmful software or malicious code
- Attempt unauthorized access to our systems
- Interfere with website operations
Violation of these terms may result in termination of access.
9. Limitation of Liability
To the maximum extent permitted by law, The Hook Project shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
Users access third-party websites at their own risk.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in the Privacy Policy.
12. Changes to Terms
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes become effective immediately upon posting on this page.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Siliguri, West Bengal, India.
14. Contact Information
For any questions regarding these Terms of Service, please contact:
The Hook Project
Email: admin@thehookproject.in
Website: thehookproject.in
Last Updated: June 2026